The golden thread of digital governance
(This is a long description of the infographic on our digital governance page.)
Shelter’s digital governance: a golden thread of strategic connection
Our digital governance ensures that the charity’s high-level objectives are reflected in every piece of digital work.
Shelter’s 3-year strategy:
Contains our vision, purpose, and high level goals
Digital Leadership Group (DLG):
Articulates the strategy into product and service visions
Oversees performance
Aligns planning across the organisation
Business owners (who are also members of the DLG):
Give clearly-defined goals to their teams
Make approvals based on strategic intent
Product managers:
Take strategic direction from business owners and DLG
Goal-oriented roadmapping
Define problems to be solved
Plan approach, resource, and technology
Product teams (product and service teams as well as devolved self-publishing teams):
Keep strategic focus via roadmaps and goal statements
Research, design, and development
Testing unknowns
Scaling and deployment
Content managers and service owners:
Take strategic direction from their business owners
Maintaining, measuring, and optimising
Monitoring, analysing, and reporting
Executive Leadership Team (ELT):
DLG escalates issues to them:
Risks
Competing priorities they haven’t resolved themselves
Related
Shelter’s digital governance
How we plan at all levels
What goes into understanding our audiences
Contact us about the digital framework
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