Topics

  • What's new

    With release 4 from June 2022, the digital framework focuses on content operations: what they are, why they’re important, how we’ve built them, and the elements that drive good content ops.

  • The basics: setting the scene

    How can Shelter use digital to fulfil its strategy, improve peoples' lives, meet the growing expectations of web users? Our digital framework sets out how.

  • How our teams work

    Shelter’s working principles, our tiered model for devolving digital work, and our lifecycle for continually producing services and products that meet our users' needs.

  • Encouraging collaboration

    Shelter has a range of mechanisms to drive collaboration: Communities of Practice, content ownerships roles, and ways of working with partners.

  • Guides

    A range of content knowledge: our house style, accessibility guides, video production guides, guide to SEO and more.

  • Shelter's digital glossary

    Knowing the language is valuable in digital working. Shelter’s digital glossary helps everyone get the same page.

  • Digital Framework release plan

    Shelter’s digital framework, our hub of digital knowledge, is being released in 3 phases.

  • Using your data

    Shelter’s digital framework adheres to the charity’s privacy and cookies policies

  • Reusing our content

    Shelter’s digital framework is copyrighted to Shelter. The framework content is freely available to use under the terms of Creative Commons Attribution License 4.0 International

  • Blogs

    27 June 2022: Content operations - the hidden superpower of digital delivery

  • Confluence sitemap

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