With release 4 from June 2022, the digital framework focuses on content operations: what they are, why they’re important, how we’ve built them, and the elements that drive good content ops.
How can Shelter use digital to fulfil its strategy, improve peoples' lives, meet the growing expectations of web users? Our digital framework sets out how.
Shelter’s working principles, our tiered model for devolving digital work, and our lifecycle for continually producing services and products that meet our users' needs.
Shelter has a range of mechanisms to drive collaboration: Communities of Practice, content ownerships roles, and ways of working with partners.
A range of content knowledge: our house style, accessibility guides, video production guides, guide to SEO and more.
Knowing the language is valuable in digital working. Shelter’s digital glossary helps everyone get the same page.
Shelter’s digital framework, our hub of digital knowledge, is being released in 3 phases.
Shelter’s digital framework adheres to the charity’s privacy and cookies policies
Shelter’s digital framework is copyrighted to Shelter. The framework content is freely available to use under the terms of Creative Commons Attribution License 4.0 International
27 June 2022: Content operations - the hidden superpower of digital delivery