With Release 4 from June 2022, our digital framework focuses on a major element of our digital transformation: our content operations.
Content ops are the people, platforms and processes that give us the ability to deliver great content to our users, consistently - and do it at scale.
Our new content ops section
Visit any of these pages or start at the section’s homepage.
Also new in the framework
We’ve added a section for user-centred design, beginning with:
a helpful checklist for anyone inside or outside of Shelter who’s working on our digital products and services.
Read the digital framework release plan to see about future topics.