User-centred design

Learn about the principles, frameworks, tools and practices behind how we design Shelter’s products and services, led by our UX team.

Design thinking at Shelter

We use design thinking frameworks to guide and our ways of working and help us understand the problems we’re trying to solve.
Read more

Digital checklist for partners and staff

For agencies, freelancers and Shelter staff, this page is a valuable resource, listing what you’ll need to consider before working on our digital products and service.
Read more